Legal terms for wallets and account access
Our Legal notice sets the conditions for opening, using and closing an account with us. Before access is granted, we may require a working phone number and a verification step so the account record belongs to you. Eligibility depends on local law, and we do not
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describe access as available where local rules do not permit it. The notice also explains how transaction records are matched to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. Read the current terms before sending funds, requesting a withdrawal or asking us to change
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account details. If a rule is unclear, use the account contact path and include the relevant account step so we can direct your question to the right policy record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.