How Wallet Data Enters Our Policy
Our Privacy Policy explains that a payment attempt can create a reference, amount, status and time record, even when the wallet itself holds the payment details. DANA, OVO, GoPay and QRIS may return confirmation data so we can connect a completed transaction to the correct account.
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Bank transfer and virtual account activity can also produce a bank name, reference and reconciliation status, including rails linked with BCA, BRI, Mandiri or BNI. We limit access to these records to account, payment and support work. Policy requests and eligibility depend on local law, and
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we retain required records only for the period needed for security, dispute handling or a lawful operational purpose.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.